Recent Blog Posts

Troubleshooting Onsite vs. Offsite: Which is Better?

Remember the days when you had to wait on hold for a support representative to assist you with troubleshooting issues over the phone? Thankfully, with remote troubleshooting technology, those times are far behind us. Most IT providers generally utilize remote access software to provide better technical support to their customers. Many also use traditional on-site... Read More

The ABCs of Cloud Computing for CPAs

There are few endeavors so volatile yet integral as that of a public accounting firm. CPAs work with a wide array of clients in a field that demands integrity, responsiveness, and security. Placing such insurmountable trust into the arms of a person or company can be a leap of faith for some. That is why... Read More

What is Downtime?

Some cloud hosting companies will pitch their business toting ‘uptime’ standards or a zero downtime track record. Reliability is one of the cornerstones of any hosting solution, but what does it really mean? According to Merriam Webster, downtime is a time during which a machine is out of action or unavailable for use. We define... Read More

Cloud Security: Who is Behind the Curtain?

Imagine a sinister-looking man. Sporting an ominous Hawaiian shirt, he lurks through the halls of your organization seeking a way to pilfer through your precious data and extract what he needs to sell for profit. He auspiciously finds one of your workstations, boots it up, and logs in to the network using a sticky note... Read More