August 29, 2013

Onsite Computer Support for Small Businesses: Why You Need Onsite Support

As a small business owner, you are in a tough situation. You are competing with much larger businesses, but you have to do so with a significantly smaller budget. Because of this, you have two options: you either make do with the resources you have or you get creative. We recommend the latter. So how do you compete with the big boys without a large budget? The Answer: You outsource your small business computer support, which allows you to enjoy the same benefits as those big businesses, but for a fraction of the cost. One of the primary areas in which small businesses struggle is IT. Without a large budget, these businesses cannot afford to hire the in-house IT staff they need to stay competitive. So they outsource these services to a company like Cetrom. Onsite Computer Support from Cetrom Cetrom boasts the industry’s best customer service and technical support team. Our world-class small business computer support team can work remotely or provide onsite computer support, offering complete turn-key solutions and operations support across the entire spectrum of your computing and communications needs. You won’t be able to find this level of dependability, customizability, and security, backed by real people, anywhere else. Benefits of Onsite Computer Support for Small Businesses

  1. Affordability: When you outsource your small business computer support, you do not have to hire, train, and pay an in-house employee.
  2. Expertise: Outsourcing your computer support needs provides your small business with an entire team of IT professionals for a fraction of the cost of a single in-house employee.
  3. Convenience: If you do not outsource and you do not have the budget for an in-house employee, what do you do when something goes wrong? You unplug your computer and take it to a repair shop, or call a consultant. This is time consuming and inefficient. When you outsource, you receive onsite IT support, saving you precious time.
  4. Advanced Diagnostics: When you choose to outsources, you gain access professionals with advanced IT diagnostic tools that you otherwise would not have had access to.
  5. Stay Productive: Time is money. So you cannot afford downtime, especially as a small business. When you have an issue, you need help immediately. Fortunately, Cetrom is available 24x7x365.
  6. Re-Focus your Efforts: Outsourcing your small business computer support allows you to focus your attentions and funds that would otherwise be used to pay an in-house IT on another aspect of your business. Let your Cloud computing services provider focus on IT while you focus on growing your business.

If you would like to learn more about onsite computer support for small businesses, please contact Cetrom by calling 866.364.1098 or fill out our contact form. You can also follow Cetrom on FacebookTwitterLinkedinYouTube, and Google+ for the latest and greatest Cloud Computing news.

How to Reduce Cyber Risk While Increasing ROI

Cybersecurity ROI (return on investment) has become a common topic in the security world. Many firms ask how cyber risk can be reduced while..
February 24,2021

Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...

- Mid-sized
View All

One of the things we appreciate wholeheartedly about working with Cetrom is how great the people in the service area are and the high-level of responsiveness we have received. I’ve been very pleased..

- Mid-sized
View All

Cetrom’s services and support really stood out against the other cloud vendors. We thought their Citrix delivery platform would have a higher level of adoption because our employees would have the..

- Mid-sized
View All

Our accounting services users working in the field have greatly benefited from our migration to the cloud. They’re now able to be much more efficient while working in a client’s office because they..

- Mid-sized
View All

The decision to migrate to the cloud was one of the best business decisions Rub & Brillhart has made. It required an investment, but we have determined that our year two IT costs will be reduced by..

- Midwest
View All

Our migration process with Cetrom was very smooth and we had an excellent experience with their support during the demo process. We have 24/7 monitoring on our onsite equipment and they have the..

- Small
View All

We are extremely happy with the service and support we receive from Cetrom. Our staff is more efficient overall in our day-to-day activities and we don’t have any downtime. It’s a good feeling..

- Mid-sized
View All

Cetrom is an extremely cost-effective option for IT services. Not only do we receive significantly improved customer service, but we were also able to add a new VoIP system, better internet service,..

- Mid-sized
View All

Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..

- Mid-sized
View All

We use two programs that often posed a challenge for our previous IT providers. Cetrom handled the situation professionally, coordinated with the software vendors, did all the backend testing, and..

- Mid-sized
View All

After interviewing and reviewing the proposals from various IT providers, it was really a night and day comparison about price, service, and performance—Cetrom was just outshining the others on every..

- Mid-sized
View All

I just want to drop you a line and let you know how pleased we are with our move to Cetrom. Your people knocked it out of the park for us and are doing a great job getting us up and working. On our..

- Small-sized
View All

Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..

- 97%
View All

Cetrom’s Cloud Computing offers a high-quality, reliable and secure alternative to traditional IT management and provides immediate access to all my IT resources whether I’m in the office, at home or..

- High-quality,
View All

blog Archives

See all

How to Reduce Cyber Risk While Increasing ROI

Cybersecurity ROI (return on investment) has become a common topic in the security world. Many firms ask how cyber risk can be reduced while..
February 24,2021

Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...

- Mid-sized
View All

Blog Archives

See all
Is Cetrom Your Cloud Services Solution?