Going beyond cloud monitoring
Cetrom’s service standards don’t stop at application hosting or managing your cloud environment. As opposed to a traditional break/fix IT model, our support team proactively monitors all devices, hardware, and systems to create top-tier system efficiency and enterprise-level security and keep your cloud-based systems and IT assets up and running, always.
During the migration process, we install modules on each device that can detect and flag issues such as a PC or laptop overheating, decreased server performance, or application update requirements. For your convenience and added control, Cetrom shares these managed service capabilities with you via our Managed Services Portal so that you have the power to monitor systems on your own, should you desire. We also hand-deliver a hardware lifecycle report complete with warranty information to help you evaluate your current assets, identify upgrade needs, and plan for the future.
These tools give us more insight into the performance of the assets you rely on and prevent potential problems before they arise, ultimately leading to a reliable, worry-free cloud environment.