Proven Expertise

Customer-focused, quality-driven

• 100% Focused on Accounting Firms: We understand your unique business needs and specialize in hosting accounting-specific applications. It’s our passion.
• Enterprise-level Security: Cetrom heavily invests in the best-of-breed and most advanced AI security technologies on the market to help keep its clients up and running around the clock. We also offer cybersecurity training and best practices to keep your staff informed on evolving cyber threats and tactics.
• 5-star Rated Customer Support is Available 24/7: We hire the best in the field. 100% of our senior-level engineers are US-based and available round the clock.
• Virtual CIO Services: Our senior management team works closely with clients to help evaluate their current IT setup, establish a solid IT strategy and framework, strengthen their security and compliance, and prepare the firm for continued success and growth.
• Dedicated Customer Success Team: Our dedicated customer care team delivers proactive account management and IT advisory, builds lasting client trust, and elevates the overall customer experience. 
• Controlled Growth Model: Our customers are our #1 priority. That’s why we maintain a controlled growth model, which enables us to sustain the same level of excellence in client onboarding, migration, and ongoing client support—directly contributing to our 5-star customer satisfaction ratings.
• Record Uptime: Cetrom has maintained an industry-best 99.9 percent uptime since our company’s founding, a direct reflection of our top-tier engineering support team, investment in advanced security technologies, and reliable data centers and infrastructure, resulting in 24x7x365 cloud accessibility.
• Client Satisfaction: Cetrom’s cloud services are custom-designed for each company to ensure success. View our case studies for insight into how we position accounting firms for success.
• Six-Month No Hassle Guarantee: We guarantee all our services, and you can cancel your agreement with us within the first six months of service. We will even switch you back to your old system.
• Certifications & Compliance: Cetrom is independently audited annually and verified to ensure that all layers of our cloud security exceed industry standards. To reinforce our commitment to quality, we hold the following industry certifications and competencies:
  • Microsoft Partner with multiple Gold Competencies:
    • We have Microsoft Gold Competencies for our work with Microsoft applications, awarded to companies that demonstrate best-in-class capability in specific Microsoft solution areas.
  • SSAE 16 compliant
    • Our two cloud data centers meet the Statement on Standards for Attestation Engagements 16 (SSAE 16), issued by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA), which redefines and updates how service companies report compliance controls.
  • FIPS 140
    • Every piece of our equipment meets the Federal Information Processing Standard (FIPS 140) standard, a U.S. government computer security standard used to accredit security/cryptographic modules and processes.
  • SOC 2 Type 2
    • To give CPAs peace of mind, Cetrom undergoes an AICPA audit and issues annual Service Organization Control (SOC 2 Type 2) Reports to assess our IT services.
    • Our data centers are also SOC 2 compliant!
  • HIPAA compliant
    • We can serve those who handle patient health data because we are Health Insurance Portability and Accountability Act (HIPAA) compliant. HIPAA is a federal law that establishes standards for the privacy and security of health information and for electronic data interchange (EDI) of health information.