Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...
- Mid-sized
Blog
In all of the recent discussions among businesses looking to move to the Cloud, many have expressed concerns about losing control over their IT networks. While moving your infrastructure to the Cloud can sound daunting, your IT provider should be equipped to make it as seamless as possible. If done right, you won’t feel a thing and you will actually gain more control that you’ve ever had! One of the first tasks your provider should undertake is listening to your business needs and goals. From there they will need to thoroughly examine your organization’s existing systems--hardware and software--employee knowledge and financial restrictions. A proven IT provider will design a technology solution that meets your needs in the most cost-effective way possible. One benefit of your new solution should be the elimination of maintenance and upkeep responsibilities on your end. Oftentimes, internal IT managers tend to focus on monitoring and troubleshooting performance problems only after problems occur with their on-site systems. In the Cloud, your critical infrastructure is monitored 24x7x365 in a secure data center, ensuring it is safe and eliminating any issues before they arise. Furthermore, when working with a Cloud provider you should be well informed throughout the entire process, not just during implementation or when an incident occurs. You should receive regular detailed reports on all of your system activity, whether it’s daily, weekly or monthly.
• Worry-free Upkeep – no need to hire an IT manager, update hardware or licenses. • Predictable Budgeting – only pay for what you need, when you need it. • Priority Shift – forget about IT - put the focus back into growing your business. • Technology Expertise – engineers are required to be trained and certified. • Employee Retention – mobility allows for telecommuting and relocation options. • Quality Improvement – enterprise-level infrastructure, service and processing power. • Heightened Security – industry best practices, virus protection and disaster recovery. Still don’t believe it? We’ve heard it directly from our customers. One in particular has a small staff of 10 and had been maintaining their IT infrastructure on-site before coming to us. Moving their critical data to a dedicated hosting facility has reduced their risk because the infrastructure is maintained and backed up properly. Ultimately, they have told us that maintaining all their IT resources under one umbrella has actually made everything more predictable and given them more control than before.
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...
- Mid-sized
One of the things we appreciate wholeheartedly about working with Cetrom is how great the people in the service area are and the high-level of responsiveness we have received. I’ve been very pleased..
- Mid-sized
Cetrom’s services and support really stood out against the other cloud vendors. We thought their Citrix delivery platform would have a higher level of adoption because our employees would have the..
- Mid-sized
Our accounting services users working in the field have greatly benefited from our migration to the cloud. They’re now able to be much more efficient while working in a client’s office because they..
- Mid-sized
The decision to migrate to the cloud was one of the best business decisions Rub & Brillhart has made. It required an investment, but we have determined that our year two IT costs will be reduced by..
- Midwest
Our migration process with Cetrom was very smooth and we had an excellent experience with their support during the demo process. We have 24/7 monitoring on our onsite equipment and they have the..
- Small
We are extremely happy with the service and support we receive from Cetrom. Our staff is more efficient overall in our day-to-day activities and we don’t have any downtime. It’s a good feeling..
- Mid-sized
Cetrom is an extremely cost-effective option for IT services. Not only do we receive significantly improved customer service, but we were also able to add a new VoIP system, better internet service,..
- Mid-sized
Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..
- Mid-sized
We use two programs that often posed a challenge for our previous IT providers. Cetrom handled the situation professionally, coordinated with the software vendors, did all the backend testing, and..
- Mid-sized
After interviewing and reviewing the proposals from various IT providers, it was really a night and day comparison about price, service, and performance—Cetrom was just outshining the others on every..
- Mid-sized
I just want to drop you a line and let you know how pleased we are with our move to Cetrom. Your people knocked it out of the park for us and are doing a great job getting us up and working. On our..
- Small-sized
Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..
- 97%
Cetrom’s Cloud Computing offers a high-quality, reliable and secure alternative to traditional IT management and provides immediate access to all my IT resources whether I’m in the office, at home or..
- High-quality,
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...
- Mid-sized