Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...
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This article originally appeared on CPAPracticeAdvisor.com here. By Christopher Stark, President and CEO, Cetrom On Jul 26, 2016.
In this day in age, CPA firms need to be just as aware of cybersecurity threats as they are filing deadlines and tax guidelines. One of the most vicious cyber threats in history is affecting small businesses, individuals and accounting firms right now- ransomware.
Ransomware is a type of malicious software that encrypts files, blocks access to computer systems then requires an anonymous payment, and has the ability to make a dramatic and devastating impact on your business. A recent report released by the FBI claims ransomware infections caused more than $1.6 million in losses last year for individuals and businesses- an absolute pandemic, as stated by TechTarget.
It only takes one click of a mouse for your firm to quickly become infected with ransomware. Often times, it occurs when staff opens attachments within emails. These emails may appear to contain important client data or a shipping confirmation, but it is just disguised malware. Microsoft Malware Protection Center notes your firm’s infrastructure can also become exposed to ransomware when employees access fake or suspicious websites.
Keeping your data and applications safe and secure from ransomware attacks, while increasing your clients’ awareness of malicious software, requires collaboration with your internal IT department and/or managed IT provider There are three things you can do to better protect your firm and clients: examine your current IT infrastructure, update security measures, and educate your staff and clients.
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...
- Mid-sized
One of the things we appreciate wholeheartedly about working with Cetrom is how great the people in the service area are and the high-level of responsiveness we have received. I’ve been very pleased..
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Cetrom’s services and support really stood out against the other cloud vendors. We thought their Citrix delivery platform would have a higher level of adoption because our employees would have the..
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The decision to migrate to the cloud was one of the best business decisions Rub & Brillhart has made. It required an investment, but we have determined that our year two IT costs will be reduced by..
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Our migration process with Cetrom was very smooth and we had an excellent experience with their support during the demo process. We have 24/7 monitoring on our onsite equipment and they have the..
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We are extremely happy with the service and support we receive from Cetrom. Our staff is more efficient overall in our day-to-day activities and we don’t have any downtime. It’s a good feeling..
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Cetrom is an extremely cost-effective option for IT services. Not only do we receive significantly improved customer service, but we were also able to add a new VoIP system, better internet service,..
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Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..
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We use two programs that often posed a challenge for our previous IT providers. Cetrom handled the situation professionally, coordinated with the software vendors, did all the backend testing, and..
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After interviewing and reviewing the proposals from various IT providers, it was really a night and day comparison about price, service, and performance—Cetrom was just outshining the others on every..
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I just want to drop you a line and let you know how pleased we are with our move to Cetrom. Your people knocked it out of the park for us and are doing a great job getting us up and working. On our..
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Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..
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Cetrom’s Cloud Computing offers a high-quality, reliable and secure alternative to traditional IT management and provides immediate access to all my IT resources whether I’m in the office, at home or..
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Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...
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