Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...
- Mid-sized
Recent media recognition
How to Use the Cloud as a Disaster Recovery Strategy Full Story In a perfect world, every accounting system you use, every document, every business contact, and every file would be a click away. As we've learned in recent months, having a good disaster recovery plan is crucial – disaster can strike at any time, disrupting your business in unexpected ways. Yet, as many small companies have moved to the cloud (which is a new way to run applications, store data, maintain contacts, and do accounting online) the concept of disaster recovery is changing. Many companies have changed their disaster recovery plans because they figure the cloud will continue to operate no matter what happens to the physical building or computers. ... How to Use the Cloud as a Disaster Recovery Strategy: When the Cloud is the Disaster Recovery Plan In most of these cases, the businesses use the cloud as an augment to their disaster recovery plan. For some companies, the cloud itself has become the disaster recovery plan. Greg Altieri is the chief operating officer at MacNair Travel Management, based in Alexandria, Virginia. The company arranges travel for corporate clients. In 2010, the company was hit by two major storms (which Altieri called Snowmaggedon and Snowpocalypse), dumping about 55-inches of snow in the Washington D.C. area that could have crippled their business. During both storms, not a single employee made it into the office. Macnair uses all cloud services for business operations, for all employees. The company uses a service called Cetrom IT, which houses all the company applications in a network operations center. Cetrom handles the data back-ups and duplicates data between two facilities. "We can access our applications, operating systems and data anywhere at any time with only an Internet connection and browser," says Altieri. "Nothing short of a nuclear holocaust can shut us down. Not being dependent on a single location or data/voice carrier, and having full, operational back-up, is why the cloud is perfect for continuity of operations plans. Clearly the best disaster recovery plan is one that all but eliminates the operational impacts of a disaster before it happens." Interestingly, while all of these disaster recovery strategies depend on the cloud, all of the business contacts said the cloud is not entirely fool-proof. Galanti still asserted that there needs to be an overall disaster recovery plan for the business: where will the employees work, how will the physical building be restored, which IT services can be suspended while critical systems are restored. Yet, the overarching theme was: the cloud is a critical component in disaster planning; it relives most of the tension with IT services; and, it provides a new level of business continuity.
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...
- Mid-sized
One of the things we appreciate wholeheartedly about working with Cetrom is how great the people in the service area are and the high-level of responsiveness we have received. I’ve been very pleased..
- Mid-sized
Cetrom’s services and support really stood out against the other cloud vendors. We thought their Citrix delivery platform would have a higher level of adoption because our employees would have the..
- Mid-sized
Our accounting services users working in the field have greatly benefited from our migration to the cloud. They’re now able to be much more efficient while working in a client’s office because they..
- Mid-sized
The decision to migrate to the cloud was one of the best business decisions Rub & Brillhart has made. It required an investment, but we have determined that our year two IT costs will be reduced by..
- Midwest
Our migration process with Cetrom was very smooth and we had an excellent experience with their support during the demo process. We have 24/7 monitoring on our onsite equipment and they have the..
- Small
We are extremely happy with the service and support we receive from Cetrom. Our staff is more efficient overall in our day-to-day activities and we don’t have any downtime. It’s a good feeling..
- Mid-sized
Cetrom is an extremely cost-effective option for IT services. Not only do we receive significantly improved customer service, but we were also able to add a new VoIP system, better internet service,..
- Mid-sized
Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..
- Mid-sized
We use two programs that often posed a challenge for our previous IT providers. Cetrom handled the situation professionally, coordinated with the software vendors, did all the backend testing, and..
- Mid-sized
After interviewing and reviewing the proposals from various IT providers, it was really a night and day comparison about price, service, and performance—Cetrom was just outshining the others on every..
- Mid-sized
I just want to drop you a line and let you know how pleased we are with our move to Cetrom. Your people knocked it out of the park for us and are doing a great job getting us up and working. On our..
- Small-sized
Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..
- 97%
Cetrom’s Cloud Computing offers a high-quality, reliable and secure alternative to traditional IT management and provides immediate access to all my IT resources whether I’m in the office, at home or..
- High-quality,
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...
- Mid-sized