Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...
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Unlike most industries that are rapidly changing year after year, the accounting industry’s overall business structure and services have remained relatively the same. But, with automated accounting software, such as QuickBooks, TurboTax and Mint coming into the market, Accounting firms are looking for ways to stand out.
A great way to gain a competitive advantage is by adopting technology that allows Accounting firms to enhance their product offering and customer service by being more productive and efficient. Over the last year, we’ve seen a number of our clients adopt technology that has evolved their reporting model and enabled them to provide assurance that the financial information is accurate and reliable. In addition to improved reporting and reliable information, Accounting firms’ customers want to know their data is going to be protected.
In order to deliver, Accounting firms and their partners are continuing to research and embrace the new generation of technology that can help them stay relevant and on top.
Erik Asgeirsson, president and CEO of CPA.com, says “We’re seeing broad pickup in cloud services and other emerging technologies. The next wave that leads to greater productivity and capabilities for advanced firms is fuller integration of these technologies and the elimination of bottlenecks in work processes.”
The 2016 National Management of an Accounting Practice survey found that the use of cloud services by Accounting firms has grown since 2014, with 56 percent of all firms surveyed saying they use cloud-based software, which is up from 48 percent in 2014 and 29 percent in 2012. Among other findings of the survey:
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...
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One of the things we appreciate wholeheartedly about working with Cetrom is how great the people in the service area are and the high-level of responsiveness we have received. I’ve been very pleased..
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Cetrom’s services and support really stood out against the other cloud vendors. We thought their Citrix delivery platform would have a higher level of adoption because our employees would have the..
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Our accounting services users working in the field have greatly benefited from our migration to the cloud. They’re now able to be much more efficient while working in a client’s office because they..
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The decision to migrate to the cloud was one of the best business decisions Rub & Brillhart has made. It required an investment, but we have determined that our year two IT costs will be reduced by..
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Our migration process with Cetrom was very smooth and we had an excellent experience with their support during the demo process. We have 24/7 monitoring on our onsite equipment and they have the..
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We are extremely happy with the service and support we receive from Cetrom. Our staff is more efficient overall in our day-to-day activities and we don’t have any downtime. It’s a good feeling..
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Cetrom is an extremely cost-effective option for IT services. Not only do we receive significantly improved customer service, but we were also able to add a new VoIP system, better internet service,..
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Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..
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We use two programs that often posed a challenge for our previous IT providers. Cetrom handled the situation professionally, coordinated with the software vendors, did all the backend testing, and..
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After interviewing and reviewing the proposals from various IT providers, it was really a night and day comparison about price, service, and performance—Cetrom was just outshining the others on every..
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I just want to drop you a line and let you know how pleased we are with our move to Cetrom. Your people knocked it out of the park for us and are doing a great job getting us up and working. On our..
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Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..
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Cetrom’s Cloud Computing offers a high-quality, reliable and secure alternative to traditional IT management and provides immediate access to all my IT resources whether I’m in the office, at home or..
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Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...
- Mid-sized