Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...- Mid-sized
As Hurricane Sandy continues to threaten areas in Eastern U.S., the wind, rain, and flooding continues to affect people and their businesses. Schools, businesses, military, and even governmental institutions are shut down. Despite Sandy’s recipe for potential service disruption at our data facilities, Cetrom is proud to say our Zero Downtime track record still stands, even in Sandy’s aftermath. Cetrom is disaster recovery ready, and so are our data centers. We maintain a proactive business continuity plan which is intended to keep operations moving at all times, even during emergency situations. Under the guidance of this plan, business has continued as usual for Cetrom and our clients. We remained, and will remain, fully staffed around the clock and promise to continue to provide transparency as well as the white glove support our clients have to come expect. Our proactive prevention plan includes three geographically redundant, dispersed data centers in Virginia, Colorado, and Washington state, which are also comprised of backup data servers and multiple fuel providers waiting on standby. Despite the threats of strong winds, heavy rain, and power outages, our data center in Virginia had the greatest potential to feel the effects of Sandy, yet remained strong and secure throughout the storm. Throughout our eleven years of providing Cloud Computing services, our data centers and Cloud services have passed tests from all types of inclement weather conditions, including hurricanes, tropical storms, snow storms, flooding, and more. As our customers were able to continue using their Cetrom Cloud services without disruption, our unbeatable track record for withstanding storms and upholding our Zero Downtime record is further proven. Today, countless businesses are closed or inoperable, meaning lost productivity and lost profits. Yet Cetrom clients are still able to continue working because of their ability to access their IT resources and data anytime, from anywhere. We hope everyone stays safe throughout Sandy’s aftermath. And if your business has been somehow affected, it’s time to start thinking about moving to the Cetrom Cloud. Contact us at firstname.lastname@example.org, or visit our website for more information today!
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...- Mid-sized