February 23, 2017

Cetrom in Association TRENDS: Out of necessity, this assn turned to the cloud. Now it embraces it

This article originally appeared in Association TRENDS.

Public Affairs Council faced a technology problem not unlike many other associations. Its website technology was cumbersome and faulty, and there wasn’t a staff member who had the background to really support IT in-house.

Faced with an increasingly unreliable system, PAC knew it needed to find a permanent solution. Ultimately, a new vendor moved the association’s system to the Cloud. As a result, the staff has become more efficient, with the unintentional benefit of an improved work-life balance.

PAC finance and administration director Reggie Nance said before the association moved to the Cloud, it’s technology was housed on-site in a server room. A consultant came in  twice a week to work on issues that might have come up in the past week.

The problem began when PAC’s website started to experience more problems. The staff person who maintained the site was not an IT expert, so the consultant would have to be called. This situation was challenging enough when it happened during the week. But it was exacerbated when it happened on the weekend or worse, when key staff were at a tradeshow and the site went down.

Another problem was in backing up. PAC would back up its system by manually taping it.

When the situation became untenable, PAC reached out for a better solution and found Cetrom, a Cloud provider founded by Christopher Stark, who is a former CIO of a trade association.

Stark said when they first started to work with PAC, it was discovered there was a simple virus/anti-virus problem, but “it became pretty clear that [PAC] needed a little more TLC if they were going to maintain an on-premise solution.”

Read the full article here.

 

The Next Generation of Wi-Fi Is Here - Introducing Wi-Fi 7

We all know it: when it comes to an online access point, the pursuit of a faster, more reliable internet connection is relentless. Recent strides in..
March 29,2024

Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...

- Mid-sized
View All

One of the things we appreciate wholeheartedly about working with Cetrom is how great the people in the service area are and the high-level of responsiveness we have received. I’ve been very pleased..

- Mid-sized
View All

Cetrom’s services and support really stood out against the other cloud vendors. We thought their Citrix delivery platform would have a higher level of adoption because our employees would have the..

- Mid-sized
View All

Our accounting services users working in the field have greatly benefited from our migration to the cloud. They’re now able to be much more efficient while working in a client’s office because they..

- Mid-sized
View All

The decision to migrate to the cloud was one of the best business decisions Rub & Brillhart has made. It required an investment, but we have determined that our year two IT costs will be reduced by..

- Midwest
View All

Our migration process with Cetrom was very smooth and we had an excellent experience with their support during the demo process. We have 24/7 monitoring on our onsite equipment and they have the..

- Small
View All

We are extremely happy with the service and support we receive from Cetrom. Our staff is more efficient overall in our day-to-day activities and we don’t have any downtime. It’s a good feeling..

- Mid-sized
View All

Cetrom is an extremely cost-effective option for IT services. Not only do we receive significantly improved customer service, but we were also able to add a new VoIP system, better internet service,..

- Mid-sized
View All

Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..

- Mid-sized
View All

We use two programs that often posed a challenge for our previous IT providers. Cetrom handled the situation professionally, coordinated with the software vendors, did all the backend testing, and..

- Mid-sized
View All

After interviewing and reviewing the proposals from various IT providers, it was really a night and day comparison about price, service, and performance—Cetrom was just outshining the others on every..

- Mid-sized
View All

I just want to drop you a line and let you know how pleased we are with our move to Cetrom. Your people knocked it out of the park for us and are doing a great job getting us up and working. On our..

- Small-sized
View All

Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..

- 97%
View All

Cetrom’s Cloud Computing offers a high-quality, reliable and secure alternative to traditional IT management and provides immediate access to all my IT resources whether I’m in the office, at home or..

- High-quality,
View All

News Archives

See all

The Next Generation of Wi-Fi Is Here - Introducing Wi-Fi 7

We all know it: when it comes to an online access point, the pursuit of a faster, more reliable internet connection is relentless. Recent strides in..
March 29,2024

Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...

- Mid-sized
View All

News Archives

See all
Is Cetrom Your Cloud Services Solution?