Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...- Mid-sized
Recent media recognition
Custom cloud solutions provider advises on the top cloud trends, comes off successful year of full client retention, award wins and $1 million in reinvestment
VIENNA, Va. – January 19, 2017 – Cetrom, an industry-leading provider of custom cloud solutions that transform the way SMBs succeed, predicts the top cloud trends to affect the market in 2017 and celebrates 2016 as a successful reinvestment year with major company milestones. Cetrom invested more than $1 million into the company with a primary focus on security, had a 100 percent client retention rate and received numerous award wins and recognitions – including a five-star rating from CPA Practice Advisor.
Cetrom expects that the following two major industry cloud trends will make a big impact on the industry in 2017:
Christopher Stark, president and CEO, Cetrom, said, “2017 will be the year of major security holes being exposed and businesses of all types experiencing devastating breaches from security hacks. We understand that our clients cannot afford to have an interruption to their cloud computing services because it can hinder them from conducting their normal business, which means a loss of potential revenue for them. In an effort to combat these threats, we’ve reinvested in the company and our services as well as created an internal cybersecurity team to ensure we’re protecting our clients and their data from any and all angles.”
In 2016, Cetrom reinvested more than a $1 million dollars back into the company. Stark and his tier-three engineers focused on restructuring its infrastructure, improving and developing new technology and products, such as Cetrom two-factor authentication (Cetrom 2FA), and enhancing the overall customer service and support to ensure the highest quality services for their clients. Cetrom enhanced its cybersecurity protocols, ramped up on its two data centers and increased data redundancies. As a testament to the cloud services provider’s investments, the company had a 100 percent retention rate and had an increase in revenue by more than 25 percent. Cetrom also received a five-star rating from CPA Practice Advisor, was named Top Hosting Provider by K2 Enterprises and recognized by Washington SmartCEO 2017 as a Future 50 Award winner for its continued overall growth.
Cetrom is an industry-leading provider of custom cloud solutions that are backed by award-winning technology and tier-3 support who consistently achieve five-star satisfaction ratings. The company creates custom IT solutions to meet specific user, mobile, security and application needs for a variety of SMBs including accounting and CPA firms, associations and nonprofits, travel management and other organizations. A Microsoft Partner with multiple Gold Competencies, Cetrom is headquartered in Vienna, Va., with offices and SSAE 16-compliant data centers across the United States. Since its founding in 2001, Cetrom has maintained a spotless track record of zero downtime and was recently named a Cloud Computing Excellence award winner, an Inc. 500l5000 company, one of Virginia’s Fantastic 50, and Alliance for Workplace Excellence Seal of Approval. Learn more at www.cetrom.net.
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...- Mid-sized