Customer-focused, quality-driven

  • 100% Focused on CPA Firms: We understand your unique business needs and specialize in hosting accounting-specific applications. It’s our passion!
  • Security: Cetrom heavily invests in the best-of-breed and most advanced AI security technologies on the market to help keep its clients up and running around the clock. We also offer cybersecurity training and best practices to keep your staff informed on evolving cyber threats and tactics.
  • White Glove Customer Service & Support: We hire the best in the field. Level 3 engineers support our networks round-the-clock, and consistently achieve 5 star customer satisfaction ratings.
  • Downtime: Cetrom holds an industry-best 99.9 percent up-time since our company’s founding; a direct reflection of our top-tier engineer support team, investing in advanced security technologies and reliable data centers and infrastructure – resulting in our 24x7x365 cloud accessibility.
  • Client Success: Cetrom’s cloud services are custom-designed for each company to ensure success. For insight into how we position CPA Firms for success, view our case studies.
  • Six Month No Hassle Guarantee: We guarantee all of our services and give you the power to cancel your agreement with us within the first six months of service. We will even switch you back to your old system.
  • Controlled Growth Model: Our customers are our #1 priority. That’s why we maintain a controlled growth model so that we can maintain the same level of excellence from client onboarding, migration and continued client support – directly contributing to our 5 star customer satisfaction ratings.
  • Certifications & Compliance: Cetrom is independently, annually audited and verified to ensure all the layers of our cloud security exceed industry standards. To reinforce our commitment to quality, we hold the following industry certifications and competencies:
    • Microsoft Partner with multiple Gold Competencies:
      • We have Microsoft Gold Competencies for our work with Microsoft applications, which are awarded to companies that demonstrate best-in-class capability within specific Microsoft solution areas.
    • SSAE 16 compliant
      • Our two cloud data centers meet the Statement on Standards for Attestation Engagements 16 (SSAE 16) regulation, which was created by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA) for redefining and updating how service companies report compliance controls.
    • FIPS 140
      • Every piece of our equipment meets the Federal Information Processing Standard (FIPS 140) standard, a U.S. government computer security standard used to accredit security/cryptographic modules and processes.
    • SOC 2 Type 2
      • To give CPAs and accountants peace of mind, Cetrom as a company is audited by AICPA and has annual Service Organization Control (SOC 2 Type 2) Reports issued to assess our IT services.
      • Our data centers are also SOC 2 compliant!
    • HIPAA compliant
      • We can service those who deal with patient health data because we are Health Insurance Portability and Accountability Act (HIPAA) compliant. HIPAA is a federal law that establishes standards for the privacy and security of health information, as well as standards for electronic data interchange (EDI) of health information.