Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...
- Mid-sized
Recent media recognition
Christopher Stark, President & CEO, Cetrom appeared as a featured author in CPA Practice Advisor on March 2, 2022. The full article can be read here.
The 2022 tax season, stretching from January 24 until April 18, 2022, was a busy one for CPA firms. Around 46,000 CPA firms worked around the clock to file their clients’ tax returns on time. This period presents a lot of stress and challenges for CPA firms as well as opportunities to improve their overall operations and productivity for the next year.
The Ugly
For the 2022 tax season, taxpayers should be expecting delays in processing their tax returns. The Internal Revenue Service (IRS) continues to have operational problems due to the pandemic, budget cuts, distributing federal economic relief payments, heightened workload, and dealing with a 2021 backlog of tax filings (and even older!). More than 6 million individual tax returns and 2.3 million amended tax returns filed dating back to 2019 were yet to be processed. Many taxpayers can opt for an extension that enables them to file until October 15, 2022, which may help with the IRS backlog.
The IRS backlog is a definite headache for many CPA firms. They have expressed much frustration with the chaos at the IRS and have expressed that they felt powerless to help clients. While they can file tax returns electronically, they need to ensure the tax returns are accurate to help speed up refunds. The IRS is increasing their enforcement efforts, so businesses need to have better recordkeeping compliance. With a number of CPA firms having a remote workforce, using a secure cloud-based platform is key to ensuring their clients’ tax information is safe and accurate so their tax returns are not held up or audited by the IRS.
Read the full article placement in CPA Practice Advisor.
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...
- Mid-sized
One of the things we appreciate wholeheartedly about working with Cetrom is how great the people in the service area are and the high-level of responsiveness we have received. I’ve been very pleased..
- Mid-sized
Cetrom’s services and support really stood out against the other cloud vendors. We thought their Citrix delivery platform would have a higher level of adoption because our employees would have the..
- Mid-sized
Our accounting services users working in the field have greatly benefited from our migration to the cloud. They’re now able to be much more efficient while working in a client’s office because they..
- Mid-sized
The decision to migrate to the cloud was one of the best business decisions Rub & Brillhart has made. It required an investment, but we have determined that our year two IT costs will be reduced by..
- Midwest
Our migration process with Cetrom was very smooth and we had an excellent experience with their support during the demo process. We have 24/7 monitoring on our onsite equipment and they have the..
- Small
We are extremely happy with the service and support we receive from Cetrom. Our staff is more efficient overall in our day-to-day activities and we don’t have any downtime. It’s a good feeling..
- Mid-sized
Cetrom is an extremely cost-effective option for IT services. Not only do we receive significantly improved customer service, but we were also able to add a new VoIP system, better internet service,..
- Mid-sized
Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..
- Mid-sized
We use two programs that often posed a challenge for our previous IT providers. Cetrom handled the situation professionally, coordinated with the software vendors, did all the backend testing, and..
- Mid-sized
After interviewing and reviewing the proposals from various IT providers, it was really a night and day comparison about price, service, and performance—Cetrom was just outshining the others on every..
- Mid-sized
I just want to drop you a line and let you know how pleased we are with our move to Cetrom. Your people knocked it out of the park for us and are doing a great job getting us up and working. On our..
- Small-sized
Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..
- 97%
Cetrom’s Cloud Computing offers a high-quality, reliable and secure alternative to traditional IT management and provides immediate access to all my IT resources whether I’m in the office, at home or..
- High-quality,
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...
- Mid-sized