February 25, 2014

ACPE Successfully Launches Cetrom-hosted Protech Cloud Business Solutions

Health care organization for physician executives cites flexibility, ease of use, reliability and security as top reasons for choosing Protech’s cloud-based association management software and Cetrom’s cloud management services  

COLUMBIA, Md. and VIENNA, Va. – Feb. 25, 2014 – Protech Associates, Inc. (Protech), the world’s first and leading provider of cloud-based association management software (AMS) powered by Microsoft Dynamics® CRM, and Cetrom Information Technology, Inc. (Cetrom), an industry-leading provider of custom cloud solutions that transform the way associations, nonprofits and SMBs succeed, today announce a successful go-live for the American College of Physician Executives (ACPE). The Tampa, Fla.-based professional association has deployed Protech Cloud Business Solutions hosted by Cetrom to improve operational efficiencies throughout the 27-person organization, reduce overall costs and better serve its membership. Hans Zetterstrom, chief information officer, ACPE, said, “It was important that our new association management software offered advanced CRM functionality, an integrated financial system, business intelligence and transactional efficiency. However, as an organization, ACPE really needed a complete technology solution that would allow us to focus on the parts of our business where we excel—supporting our members. By developing a tight relationship among Protech, Cetrom and ourselves, we are able to do just that while allowing the software and cloud experts to take care of the system, upgrades, datacenter and security measures.” Founded in 1975, ACPE has grown to become the nation's largest health care organization for physician executives with more than 12,000 members from 46 different countries. In order to provide the best continuing medical education, events, publications, career services, career advancement, and connectivity to its members, ACPE selected Protech Cloud Business Solutions and has already seen the following benefits:

  • Flexibility, ease of use and extensive reporting capability,
  • Familiarity of the Microsoft platform resulting in a high level of user adoption,
  • Early indications of business users easily becoming power users,
  • Seamless integration among the database, financials and ACPE website,
  • Increased mobility with cross-browser, platform and device compatibility.

Brian Bruffey, CEO, Protech, said, “From the beginning, ACPE demonstrated a unique willingness to understand the software and the capabilities provided out of the box, even when it meant redefining their own business policies and processes. By taking this forward-looking step, ACPE ensured it would attain the maximum benefits from the system, and as a result, earned it the Protech 2013 Excellence in Innovation Wow! Award. Equally important, ACPE successfully implemented their system at 15 percent under the project budget with high quality results.” A key deciding factor for ACPE, Protech’s strategic relationship with Cetrom gives the association’s executives—Zetterstrom specifically—the peace of mind in knowing that the system will always be accessible when staff or members need it, even during hurricane season. With opposite-coast redundancy and enterprise-class security, Cetrom’s cloud management solutions for associations and nonprofits offer a cost-effective approach to technology management backed by professional, personalized customer service and IT support. Christopher Stark, president and CEO, Cetrom, said, “An association’s mission is to serve its members. But for organizations like ACPE with limited budgets and resources, executives and staff are often tasked with too many responsibilities and are stretched too thin to be as innovative as they would like. By removing the worry and stress associated with maintaining on-site datacenters or numerous hosted applications, Cetrom enables associations to be proactive and focus on what matters most, the members.” About Cetrom Information Technology, Inc. Cetrom Information Technology, Inc. is an industry-leading provider of custom cloud solutions that are backed by high-end technology and support teams who consistently achieve near-perfect satisfaction ratings. The company creates IT solutions to meet specific user, mobile, security and application needs for a variety of SMBs including accounting and CPA firms, associations and nonprofits, law offices, and travel management companies. A Microsoft Partner with multiple Gold Competencies, Cetrom is headquartered in Vienna, Va., with offices and SSAE 16-compliant data centers across the United States. Since its founding in 2001, the cloud computing trailblazer has maintained a spotless track record of zero downtime and was recently named a Cloud Computing Excellence award winner, an Inc. 500l5000 company, one of Virginia’s Fantastic 50, and a Washington Business Journal Best Place to Work. Together with technology partners like Citrix, Dell, EMC2, Lenovo and CenturyLink, Cetrom is evolutionizing IT. Learn more at www.cetrom.net. About Protech Associates, Inc. Protech Associates, Inc. is the world’s first and leading provider of cloud-based association management software (AMS) powered by Microsoft Dynamics® CRM. Founded in 1984, Protech combines deep industry expertise and the technical knowledge of numerous on-staff Microsoft Certified Professionals to deliver a robust, easy-to-use, membership management software that is Certified for Microsoft Dynamics, with enterprise-level security, a built-in disaster recovery plan, and a 99.9 percent uptime guarantee. Headquartered in Colombia, Md., the company has been named to the Microsoft President’s Club multiple times, received the Microsoft Distinction in Marketing Award twice, is a Microsoft partner with a Gold Competency in CRM, and partners with technology leaders including CenturyLink, Cetrom, Melissa Data, PayPal, ExactTarget, Higher Logic and Engage. For more information, visit www.protechassociates.com.  

How to Spot Potentially Malicious Emails

Finding a potentially malicious phishing email before it causes damage is a hallmark of effective cybersecurity and awareness. Phishing attacks..
June 10,2021

Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...

- Mid-sized
View All

One of the things we appreciate wholeheartedly about working with Cetrom is how great the people in the service area are and the high-level of responsiveness we have received. I’ve been very pleased..

- Mid-sized
View All

Cetrom’s services and support really stood out against the other cloud vendors. We thought their Citrix delivery platform would have a higher level of adoption because our employees would have the..

- Mid-sized
View All

Our accounting services users working in the field have greatly benefited from our migration to the cloud. They’re now able to be much more efficient while working in a client’s office because they..

- Mid-sized
View All

The decision to migrate to the cloud was one of the best business decisions Rub & Brillhart has made. It required an investment, but we have determined that our year two IT costs will be reduced by..

- Midwest
View All

Our migration process with Cetrom was very smooth and we had an excellent experience with their support during the demo process. We have 24/7 monitoring on our onsite equipment and they have the..

- Small
View All

We are extremely happy with the service and support we receive from Cetrom. Our staff is more efficient overall in our day-to-day activities and we don’t have any downtime. It’s a good feeling..

- Mid-sized
View All

Cetrom is an extremely cost-effective option for IT services. Not only do we receive significantly improved customer service, but we were also able to add a new VoIP system, better internet service,..

- Mid-sized
View All

Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..

- Mid-sized
View All

We use two programs that often posed a challenge for our previous IT providers. Cetrom handled the situation professionally, coordinated with the software vendors, did all the backend testing, and..

- Mid-sized
View All

After interviewing and reviewing the proposals from various IT providers, it was really a night and day comparison about price, service, and performance—Cetrom was just outshining the others on every..

- Mid-sized
View All

I just want to drop you a line and let you know how pleased we are with our move to Cetrom. Your people knocked it out of the park for us and are doing a great job getting us up and working. On our..

- Small-sized
View All

Because we use specialized software for CPAs, we were concerned about the migration process. Cetrom’s CEO reassured us that there’s no concern because they understand how the software operates in the..

- 97%
View All

Cetrom’s Cloud Computing offers a high-quality, reliable and secure alternative to traditional IT management and provides immediate access to all my IT resources whether I’m in the office, at home or..

- High-quality,
View All

News Archives

See all

How to Spot Potentially Malicious Emails

Finding a potentially malicious phishing email before it causes damage is a hallmark of effective cybersecurity and awareness. Phishing attacks..
June 10,2021

Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...

- Mid-sized
View All

News Archives

See all
Is Cetrom Your Cloud Services Solution?