Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...- Mid-sized
Recent media recognition
Cloud computing services company’s 10-year veteran, Mark Wright, promoted for commitment to excellence in cloud management and outstanding technical acumen in building and maintaining Cetrom’s best-in-class technology infrastructure Vienna, Va. – May 28, 2013 – Cetrom Information Technology, Inc. (Cetrom), a cloud computing pioneer and leader in custom cloud management for global SMBs, today announced the promotion of Mark Wright to the position of CIO. In this role, Wright will continue to use his outstanding technical acumen to advance Cetrom’s best-in-class technology infrastructure and oversee data center operations, while further securing the Cetrom difference in end-to-end IT support services. Wright leads the strategic technical direction of the company, delivering enterprise-class client solutions, handpicking the knowledgeable engineering staff and maintaining the company’s guaranteed 99.9 percent uptime guarantee. “Our customers place a great deal of trust in what we do at Cetrom, so I make it my mission to ensure our technology infrastructure, data security and IT support services are the best available. As CIO, I plan to continue my efforts to continuously improve our offerings for our clients by identifying new technologies and further cultivating a staff of highly certified, leading engineers,” said, Mark Wright, CIO, Cetrom. Wright joined Cetrom in 2003 embracing the role as the company’s technology guru. He holds top-tier certifications for numerous technologies, including Microsoft and Citrix, was previously the lead engineer at Practice One and held IT engineer positions at Business Engineering and ADT Security Services. Wright’s experience in the IT security industry provided a foundation that emphasizes the importance of data security, high-availability networks and immediate access to valuable resources. Christopher Stark, president and CEO, Cetrom, said, “No one has the overall vision to guide technology-related decision making for the customers we serve the way Mark does. His track record of success in providing excellent IT support services through hard work, dedication and enthusiasm for IT bring a level of expertise and passion to the company that is unmatched. I am privileged to work with such an exceptional individual and look forward to Mark’s next move to further secure Cetrom’s position as a cloud solutions leader in today’s evolving market.” The Cetrom difference is what sets the company apart from traditional IT service providers. The company’s cloud management and IT support services offer a unique combination of enterprise-class cloud hosting and white-glove services that create a complete, end-to-end IT solution for small and mid-sized businesses. With a 99.9 percent uptime guarantee, Cetrom’s highly secure cloud computing services provide flexible mobile workforce capabilities and the highest level of IT support services to its clients through a front-line customer support staff of senior-level, certified engineers. About Cetrom Information Technology, Inc. Founded in 2001, Cetrom Information Technology, Inc. (Cetrom) is a custom and hybrid cloud computing services pioneer named to the Inc. 500l5000 and CRN Next-Gen 250 that provides cutting-edge Cloud Management Solutions with a track record of zero downtime to global SMBs. Cetrom’s enterprise-class IT support services are built on a best-in-class technology infrastructure and supported by high-end customer service and senior-level engineers. Headquartered in Vienna, Va., with offices and SSAE 16–compliant data centers across the United States, Cetrom is a Microsoft Partner with multiple Gold Competencies, and a partner of leading technology providers such as Citrix, Dell, EMC2, Lenovo and CenturyLink. For more information, visit www.cetrom.net.
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...- Mid-sized