Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like this, it would be a better world...- Mid-sized
Recent media recognition
Cloud management pioneer’s track record of zero downtime, unique front-line, Tier 3 IT support services and competitive pricing made Cetrom a clear choice for the leading CPA firm
Vienna, Va. – June 11, 2013 – Cetrom Information Technology, Inc. (Cetrom), a cloud computing pioneer and leader in custom cloud management for global SMBs, today announced that The CST Group, a certified public accounting firm that has served Northern Virginia and the Washington, D.C. region for over 40 years, recently migrated its entire IT system to Cetrom’s Cloud Computing Services. Cetrom’s track record of zero downtime, unique front-line, Tier 3 IT support services and competitive pricing were deciding factors that made it a clear choice in The CST Group’s selection of a new end-to-end IT provider.
“Cetrom is a professional, trustworthy and reliable partner that has certainly lived up to our expectations through an extremely seamless migration and beyond,” said, Brian P. Morrison, CPA, CITP, partner, The CST Group. “In comparing price, service, and performance among Cetrom and other IT providers, the difference is night and day—Cetrom outshines the others on every level. The CST Group is very happy with our decision to move to the Cetrom cloud and look forward to saving money, enjoying significantly improved IT support services and simply being happier with the quality of our cloud computing services.”
The CST Group’s recent migration to Cetrom’s Cloud Computing Services provides the 45-person firm with the reliability of a 99.9 percent uptime guarantee backed by Cetrom’s track record of zero downtime since its founding in 2001. The cloud management pioneer’s unique approach to IT support services, with front-line Tier 3 engineers answering every phone call and trouble ticket, offers The CST Group the confidence of knowing its IT resources will be functioning and available 24x7x365, especially during the highly stressful tax season.
Christopher Stark, president and CEO, Cetrom, said, “The CST Group focuses on delivering high-quality accounting, tax, and business advisory services to its extensive list of valued clients and depends on its technology systems to help its staff maintain this level of service. Cetrom is pleased to provide this leading CPA firm with an IT solution that puts the daily maintenance and worry of IT in the hands of highly certified, senior-level Cetrom engineers. With Cetrom’s rock-solid cloud management and IT support services, The CST Group will easily realize increased productivity, cost-savings and improved performance.”
Cetrom’s cloud computing services for CPAs provides an end-to-end technology solution that enables firms of all sizes to access industry-specific software applications any time—day or night. Built on a best-in-class technology infrastructure in Tier 4 datacenters across the United States, the Cetrom cloud meets both SSAE 16 and FIPS 140 requirements and utilizes cutting edge technologies to create enterprise-level security, accessibility and reliability.
About Cetrom Information Technology, Inc.
Founded in 2001, Cetrom Information Technology, Inc. (Cetrom) is a custom and hybrid cloud computing services pioneer named to the Inc. 500l5000 and CRN Next-Gen 250 that provides cutting-edge Cloud Management Solutions with a track record of zero downtime to global SMBs. Cetrom’s enterprise-class IT support services are built on a best-in-class technology infrastructure and supported by high-end customer service and senior-level engineers. Headquartered in Vienna, Va., with offices and SSAE 16–compliant data centers across the United States, Cetrom is a Microsoft Partner with multiple Gold Competencies, and a partner of leading technology providers such as Citrix, Dell, EMC2, Lenovo and CenturyLink. For more information, visit www.cetrom.net.
Cetrom Support fixed all of my problems, their engineers are very professional, courteous, friendly and very efficient. If all customer service out there was like...- Mid-sized